This Data Protection Addendum ("Addendum") forms part of the Terms of Service ("Principal
Agreement") between: (i) FORADIAN TECHNOLOGIES PRIVATE LIMITED ("Foradian") acting on its own
behalf; and (ii) user of fedena.com or accounts.fedena.com web site ("Client") acting on its own
behalf.
Foradian and the Client are hereinafter collectively referred to as "Parties" and
individually as "Party".
The terms used in this Addendum shall have the meanings set forth in this Addendum.
Capitalized terms not otherwise defined herein shall have the meaning given to them in the Principal
Agreement. Except as modified below, the terms of the Principal Agreement shall remain in full force and
effect.
In consideration of the mutual obligations set out herein, the parties hereby agree that
the terms and conditions set out below shall be added as an Addendum to the Principal Agreement. Except where
the context requires otherwise, references in this Addendum to the Principal Agreement are to the Principal
Agreement as amended by, and including, this Addendum.
1. Definitions
1.1 In this Addendum, the following terms shall have the meanings set out
below and cognate terms shall be construed accordingly:
- 1.1.1 "Applicable Laws" means (a) European Union or Member State laws with respect to
any Client Personal Data in respect of which Client is subject to EU Data Protection Laws; and (b) any other
applicable law with respect to any Client Personal Data in respect of which Client is subject to any other
Data Protection Laws;
- 1.1.2 "Contracted Processor" means Foradian or a Subprocessor;
- 1.1.3 "Client Personal Data" means any Personal Data Processed by a Contracted
Processor on behalf of Client pursuant to or in connection with the Principal Agreement;
- 1.1.4 "Data Protection Laws" means EU Data Protection Laws and the data protection or
privacy laws of India;
- 1.1.5 "EEA" means the European Economic Area;
- 1.1.6 "EU Data Protection Laws" means EU Directive 95/46/EC, as transposed into
domestic legislation of each Member State and as amended, replaced or superseded from time to time,
including by the GDPR and laws implementing or supplementing the GDPR;
- 1.1.7 "GDPR" means EU General Data Protection Regulation 2016/679;
- 1.1.8 "Restricted Transfer" means:
- 1.1.8.1 a transfer of Client Personal Data from Client to a Contracted Processor; or
- 1.1.8.2 an onward transfer of Client Personal Data from a Contracted Processor to another
Contracted Processor, or between two establishments of a Contracted Processor, in each case, where such
transfer would be prohibited by Data Protection Laws (or by the terms of data transfer agreements put in
place to address the data transfer restrictions of Data Protection Laws) in the absence of the Standard
Contractual Clauses to be established under section 5.4.3 or 11 below;
- 1.1.9 "Services" means the services and other activities to be supplied to or carried
out by or on behalf of Foradian for Client pursuant to the Principal Agreement;
- 1.1.10 "Standard Contractual Clauses" means the contractual clauses set out in Annex 2,
amended as indicated (in square brackets and italics) in that Annex; and
- 1.1.11 "Subprocessor" means Amazon Web Services and any other person (including any
third party, but excluding an employee of Foradian or any of its sub-contractors) appointed by or on behalf
of Foradian to Process Personal Data on behalf of the Client in connection with the Principal Agreement.
1.2 The terms, "Commission", "Controller", "Data Subject",
"Member State", "Personal Data", "Personal Data Breach", "Processing" and "Supervisory
Authority" shall have the same meaning as in the GDPR, and their cognate terms shall be construed
accordingly.
1.3 The word "include" shall be construed to mean include without
limitation, and cognate terms shall be construed accordingly.
2. Processing of Client Personal Data
2.1 Foradian shall:
- 2.1.1 comply with all applicable Data Protection Laws in the Processing of Client Personal
Data; and
- 2.1.2 not Process Client Personal Data other than on the Client’s documented instructions
unless Processing is required by Applicable Laws to which the relevant Contracted Processor is subject, in
which case Foradian or the Subprocessor shall to the extent permitted by Applicable Laws inform the Client
of that legal requirement before the relevant Processing of that Personal Data.
2.2 The Client:
- 2.2.1 instructs Foradian (and authorises Foradian to instruct each Subprocessor) to:
- 2.2.1.1 Process Client Personal Data; and
- 2.2.1.2 in particular, transfer Client Personal Data to any country or territory, as
reasonably necessary for the provision of the Services and consistent with the Principal Agreement; and
- 2.2.2 warrants and represents that it is and will at all relevant times remain duly and
effectively authorised to give the instruction set out in section 2.2.1.
2.3 Annex 1 to this Addendum sets out certain information regarding the
Contracted Processors' Processing of the Client Personal Data as required by Article 28(3) of the GDPR (and,
possibly, equivalent requirements of other Data Protection Laws). Client may make reasonable amendments to
Annex 1 by written notice to Foradian from time to time as the Client reasonably considers necessary to meet
those requirements. Nothing in Annex 1 (including as amended pursuant to this section 2.3) confers any right
or imposes any obligation on any party to this Addendum.
3. Foradian Personnel
Foradian shall take reasonable steps to ensure the reliability of any employee, agent or
contractor of any Contracted Processor who may have access to the Client Personal Data, ensuring in each case
that access is strictly limited to those individuals who need to know / access the relevant Client Personal
Data, as strictly necessary for the purposes of the Principal Agreement, and to comply with Applicable Laws in
the context of that individual's duties to the Contracted Processor, ensuring that all such individuals are
subject to confidentiality undertakings or professional or statutory obligations of confidentiality.
4. Security
4.1 Taking into account the state of the art, the costs of implementation and
the nature, scope, context and purposes of Processing as well as the risk of varying likelihood and severity
for the rights and freedoms of natural persons, Foradian shall in relation to the Client Personal Data
implement appropriate technical and organizational measures to ensure a level of security appropriate to that
risk, including, as appropriate, the measures referred to in Article 32(1) of the GDPR.
4.2 In assessing the appropriate level of security, Foradian shall take
account in particular of the risks that are presented by Processing, in particular from a Personal Data
Breach.
5. Subprocessing
5.1 Client authorises Foradian to appoint (and permit each Subprocessor
appointed in accordance with this section 5 to appoint) Subprocessors in accordance with this section 5 and
any restrictions in the Principal Agreement.
5.2 Foradian may continue to use those Subprocessors already engaged by
Foradian as at the date of this Addendum, subject to Foradian in each case as soon as practicable meeting the
obligations set out in section 5.4.
5.3 Foradian shall give the Client prior written notice of the appointment of
any new Subprocessor, including full details of the Processing to be undertaken by the Subprocessor. The
Client shall notify all affected Clients within seven (7) days of so being notified by Foradian. If, within
thirty days (30 days) of receipt of the notice by the Client, the Client notifies Foradian in writing of any
objections (on reasonable grounds) to the proposed appointment:
- 5.3.1 Foradian shall work with the Client in good faith to make available a commercially
reasonable change in the provision of the Services which avoids the use of that proposed Subprocessor; and
- 5.3.2 where such a change cannot be made within thirty (30) days from Foradian's receipt of
Client’s notice, notwithstanding anything in the Principal Agreement, Client may by written notice to
Foradian with immediate effect terminate the Principal Agreement to the extent that it relates to the
Services which require the use of the proposed Subprocessor.
5.4 With respect to each Subprocessor, Foradian shall:
- 5.4.1 before the Subprocessor first Processes Client Personal Data (or, where relevant, in
accordance with section 5.2), carry out adequate due diligence to ensure that the Subprocessor is capable of
providing the level of protection for Client Personal Data required by the Principal Agreement;
- 5.4.2 ensure that the arrangement between on the one hand Foradian, and on the other hand the
Subprocessor, is governed by a written contract including terms which offer at least the same level of
protection for Client Personal Data as those set out in this Addendum and meet the requirements of article
28(3) of the GDPR;
- 5.4.3 if that arrangement involves a Restricted Transfer, ensure that the Standard Contractual
Clauses are at all relevant times incorporated into the agreement between on the one hand Foradian, and on
the other hand the Subprocessor, or before the Subprocessor first Processes Client Personal Data procure
that it enters into an agreement incorporating the Standard Contractual Clauses with the Client, and Client
shall co-operate with its population and execution; and
- 5.4.4 provide to Company for review such copies of the Contracted Processors' agreements with
Subprocessors (which may be redacted to remove confidential commercial information not relevant to the
requirements of this Addendum) as Company may request from time to time.
5.5 Foradian shall ensure that each Subprocessor performs the obligations
under sections 2.1, 3, 4, 6.1, 7.2, 8 and 10.1, as they apply to Processing of Client Personal Data carried
out by that Subprocessor, as if it were party to this Addendum in place of Foradian.
6. Data Subject Rights
6.1 Taking into account the nature of the Processing, Foradian shall assist
Client by implementing appropriate technical and organisational measures, insofar as this is possible, for the
fulfilment of the Client’s obligations, as reasonably understood by Foradian, to respond to requests to
exercise Data Subject rights under the Data Protection Laws.
6.2 Foradian shall:
- 6.2.1 promptly notify the Client if any Contracted Processor receives a request from a Data
Subject under any Data Protection Law in respect of Client Personal Data; and
- 6.2.2 ensure that the Contracted Processor does not respond to that request except on the
documented instructions of Client or as required by Applicable Laws to which the Contracted Processor is
subject, in which case Foradian shall to the extent permitted by Applicable Laws inform Client of that legal
requirement before the Contracted Processor responds to the request.
7. Personal Data Breach
7.1 Foradian shall notify Client without undue delay upon Foradian or any
Subprocessor becoming aware of a Personal Data Breach affecting Client Personal Data, providing Client with
sufficient information to allow the Client to meet any obligations to report or inform Data Subjects of the
Personal Data Breach under the Data Protection Laws.
7.2 Foradian shall co-operate with Client and take such reasonable commercial
steps as are directed by Client to assist in the investigation, mitigation and remediation of each such
Personal Data Breach.
8. Data Protection Impact Assessment and Prior Consultation
Foradian shall provide reasonable assistance to Client with any data protection impact
assessments, and prior consultations with Supervising Authorities or other competent data privacy authorities,
which Client reasonably considers to be required by Article 35 or 36 of the GDPR or equivalent provisions of
any other Data Protection Law, in each case solely in relation to Processing of Client Personal Data by, and
taking into account the nature of the Processing and information available to, the Contracted Processors.
9. Deletion or return of Client Personal Data
9.1 Subject to section 9.3, Client may in its absolute discretion by written
notice to Foradian before the cessation of the Principal Agreement, require Foradian to provide a complete
copy of all Client Personal Data to Client by secure file transfer in such format as is considered reasonable
by Foradian. Foradian shall comply with any such written request within 30 days of the receipt of the notice.
9.2 Foradian shall be under no obligation to continue retaining Client
Personal Data after cessation of the Principal Agreement. Subject to section 9.3, Client may in its absolute
discretion by written notice to Foradian prior to or post the cessation of the Principal Agreement, require
Foradian to delete and procure the deletion of all other copies of Client Personal Data Processed by any
Contracted Processor. Foradian shall comply with any such written request within 45 days of the receipt of the
notice. Foradian shall provide a written confirmation of deletion of data upon request under this section 9.2
to Client.
9.3 Each Contracted Processor may retain Client Personal Data to the extent
required by Applicable Laws and only to the extent and for such period as required by Applicable Laws and
always provided that Foradian shall ensure the confidentiality of all such Client Personal Data and shall
ensure that such Client Personal Data is only Processed as necessary for the purpose(s) specified in the
Applicable Laws requiring its storage and for no other purpose.
10. Audit rights
10.1 Subject to section 10.2, Foradian shall make available to Client on
request all information necessary to demonstrate compliance with this Addendum, and shall allow for and
contribute to audits, including inspections, by Client or an auditor mandated by Client in relation to the
Processing of the Client Personal Data by the Contracted Processors.
10.2 Client undertaking an audit shall give Foradian reasonable notice of any
audit or inspection to be conducted under section 11.1, make necessary payment as determined by Foradian for
the audit, and shall make (and ensure that each of its mandated auditors makes) reasonable endeavours to avoid
causing (or, if it cannot avoid, to minimise) any damage, injury or disruption to the Contracted Processors'
premises, equipment, personnel and business while its personnel are on those premises in the course of such an
audit or inspection. A Contracted Processor need not give access to its premises for the purposes of such an
audit or inspection:
- 10.2.1 to any individual unless he or she produces reasonable evidence of identity and
authority;
- 10.2.2 outside normal business hours at those premises, unless the audit or inspection needs
to be conducted on an emergency basis and Client undertaking an audit has given notice to Foradian that this
is the case before attendance outside those hours begins; or
- 10.2.3 for the purposes of more than one audit or inspection, in respect of each Contracted
Processor, in any calendar year, except for any additional audits or inspections Client is required or
requested to carry out by Data Protection Law, a Supervisory Authority or any similar regulatory authority
responsible for the enforcement of Data Protection Laws in any country or territory, where Client
undertaking an audit has identified its concerns or the relevant requirement or request in its notice to
Foradian of the audit or inspection.
11. Restricted Transfers
11.1 Subject to section 11.3, the Client (as "data exporter") and Foradian (as
"data importer") hereby enter into the Standard Contractual Clauses in respect of any Restricted Transfer from
the Client to Foradian.
11.2 The Standard Contractual Clauses shall come into effect under section
11.1 on the later of:
- 11.2.1 the data exporter becoming a party to them;
- 11.2.2 the data importer becoming a party to them; and
- 11.2.3 commencement of the relevant Restricted Transfer.
11.3 Section 11.1 shall not apply to a Restricted Transfer unless its effect,
together with other reasonably practicable compliance steps (which, for the avoidance of doubt, do not include
obtaining consents from Data Subjects), is to allow the relevant Restricted Transfer to take place without
breach of applicable Data Protection Law.
12. General Terms
Governing law and jurisdiction
12.1 Without prejudice to clauses 7 (Mediation and Jurisdiction) and 9
(Governing Law) of the Standard Contractual Clauses:
- 12.1.1 the parties to this Addendum hereby submit to the choice of jurisdiction stipulated in
the Principal Agreement with respect to any disputes or claims howsoever arising under this Addendum,
including disputes regarding its existence, validity or termination or the consequences of its nullity; and
- 12.1.2 this Addendum and all non-contractual or other obligations arising out of or in
connection with it are governed by the laws of the country or territory stipulated for this purpose in the
Principal Agreement.
Order of precedence
12.2 Nothing in this Addendum reduces Foradian's obligations under the
Principal Agreement in relation to the protection of Personal Data or permits Foradian to Process (or permit
the Processing of) Personal Data in a manner which is prohibited by the Principal Agreement. In the event of
any conflict or inconsistency between this Addendum and the Standard Contractual Clauses, the Standard
Contractual Clauses shall prevail.
12.3 Subject to section 12.2, with regard to the subject matter of this
Addendum, in the event of inconsistencies between the provisions of this Addendum and any other agreements
between the parties, including the Principal Agreement and including (except where explicitly agreed otherwise
in writing, signed on behalf of the parties) agreements entered into or purported to be entered into after the
date of this Addendum, the provisions of this Addendum shall prevail.
Severance
12.4 Should any provision of this Addendum be invalid or unenforceable, then
the remainder of this Addendum shall remain valid and in force. The invalid or unenforceable provision shall
be either (i) amended as necessary to ensure its validity and enforceability, while preserving the parties’
intentions as closely as possible or, if this is not possible, (ii) construed in a manner as if the invalid or
unenforceable part had never been contained therein.
ANNEX 1: DETAILS OF PROCESSING OF CLIENT PERSONAL DATA
This Annex 1 includes certain details of the Processing of Client Personal Data as
required by Article 28(3) GDPR.
Subject matter and duration of the Processing of Client Personal Data
The subject matter and duration of the Processing of the Client Personal Data are set out
in the Principal Agreement and this Addendum.
The nature and purpose of the Processing of Client Personal Data
The Client Personal Data includes personal information about students, employees and
applicants. The purpose of Processing is to maintain a record of the particulars of students, employees and
applicants.
The types of Client Personal Data to be Processed
Students: Admission number, admission date, name, batch, date of birth, gender, place of birth,
nationality, language, address, phone number, email address, photograph, emergency contact and details of
previous studies.
Guardians of students: Name, name of ward, relation to ward, email, phone number, address, date of
birth, occupation, income and education.
Employees: Employee number, date of joining, name, gender, job title, employee position, department,
name of reporting manager, employee grade, qualification, experience, date of birth, marital status, number
of children, father’s name, mother’s name, husband’s name, nationality, address, phone number, email
address, fax number and photograph.
Applicants: Registration number, name, date of birth, address, phone number, email address, gender,
course that the applicant has registered for, photograph, status, pin number, print token, subjects, amount,
normal subjects, place of birth, language, student category, subject amounts, last attended school and
qualifying exam details.
Guardians of applicants: Applicant name, name of guardian, relation to applicant, email address,
phone number, address, date of birth, occupation, income and education.
User records: username, name, email address and hashed password.
The categories of Data Subject to whom the Client Personal Data relates
Students, employees and applicants of the Client.
The obligations and rights of Company
The obligations and rights of Company are set out in the Principal Agreement and this
Addendum.
12.4.1 ANNEX 2: STANDARD CONTRACTUAL CLAUSES
Standard Contractual Clauses (Processors)
For the purposes of Article 26(2) of Directive 95/46/EC for the transfer of personal data
to processors established in third countries which do not ensure an adequate level of data protection. [The
parties agreeing that the foregoing recital in this sentence is deemed deleted if the Clauses set forth herein
are not governed by the law of a member state of the European Economic Area (“EEA”).]
You (the data exporter) And Foradian Technologies Private Limited (the data
importer)
each a “party”; together “the parties”,
HAVE AGREED on the following Contractual Clauses (the Clauses) in order to adduce adequate
safeguards with respect to the protection of privacy and fundamental rights and freedoms of individuals for
the transfer by the data exporter to the data importer of the personal data specified in Appendix 1.
[The data exporter has entered into a data processing addendum (“DPA”) with the data importer. Pursuant to
the terms of the DPA, it is contemplated that services provided by the data importer will involve the
transfer of personal data to data importer.
These Clauses are deemed to be amended from time to time, to the extent that they relate to a Restricted
Transfer which is subject to the Data Protection Laws of a given country or territory, to reflect (to the
extent possible without material uncertainty as to the result) any change (including any replacement) made
in accordance with those Data Protection Laws (i) by the Commission to or of the equivalent contractual
clauses approved by the Commission under EU Directive 95/46/EC or the GDPR (in the case of the Data
Protection Laws of the European Union or a Member State); or (ii) by an equivalent competent authority to or
of any equivalent contractual clauses approved by it or by another competent authority under another Data
Protection Law (otherwise).
If these Clauses are not governed by the law of a Member State, the terms “Member State” and “State” are
replaced, throughout, by the word “jurisdiction”.]
Clause 1
Definitions
For the purposes of the Clauses:
(a) 'personal data', 'special categories of data', 'process/processing',
'controller', 'processor', 'data subject' and 'supervisory authority' shall have the same meaning as in
Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of
individuals with regard to the processing of personal data and on the free movement of such data;
(b) 'the data exporter' means the controller who transfers the personal
data;
(c) 'the data importer' means the processor who agrees to receive from the
data exporter personal data intended for processing on his behalf after the transfer in accordance with his
instructions and the terms of the Clauses and who is not subject to a third country's system ensuring adequate
protection within the meaning of Article 25(1) of Directive 95/46/EC;
(d) 'the subprocessor' means any processor engaged by the data importer or by
any other subprocessor of the data importer who agrees to receive from the data importer or from any other
subprocessor of the data importer personal data exclusively intended for processing activities to be carried
out on behalf of the data exporter after the transfer in accordance with his instructions, the terms of the
Clauses and the terms of the written subcontract;
(e) 'the applicable data protection law' means the legislation protecting the
fundamental rights and freedoms of individuals and, in particular, their right to privacy with respect to the
processing of personal data applicable to a data controller in the Member State in which the data exporter is
established;
(f) 'technical and organisational security measures' means those measures
aimed at protecting personal data against accidental or unlawful destruction or accidental loss, alteration,
unauthorised disclosure or access, in particular where the processing involves the transmission of data over a
network, and against all other unlawful forms of processing.
Clause 2
Details of the transfer
The details of the transfer and in particular the special categories of personal data
where applicable are specified in Appendix 1 which forms an integral part of the Clauses.
Clause 3
Third-party beneficiary clause
1. The data subject can enforce against the data exporter this Clause, Clause
4(b) to (i), Clause 5(a) to (e), and (g) to (j), Clause 6(1) and (2), Clause 7, Clause 8(2), and Clauses 9 to
12 as third-party beneficiary.
2. The data subject can enforce against the data importer this Clause, Clause
5(a) to (e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where the data exporter
has factually disappeared or has ceased to exist in law unless any successor entity has assumed the entire
legal obligations of the data exporter by contract or by operation of law, as a result of which it takes on
the rights and obligations of the data exporter, in which case the data subject can enforce them against such
entity.
3. The data subject can enforce against the subprocessor this Clause, Clause
5(a) to (e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where both the data
exporter and the data importer have factually disappeared or ceased to exist in law or have become insolvent,
unless any successor entity has assumed the entire legal obligations of the data exporter by contract or by
operation of law as a result of which it takes on the rights and obligations of the data exporter, in which
case the data subject can enforce them against such entity. Such third-party liability of the subprocessor
shall be limited to its own processing operations under the Clauses.
4. The parties do not object to a data subject being represented by an
association or other body if the data subject so expressly wishes and if permitted by national law.
Clause 4
Obligations of the data exporter
The data exporter agrees and warrants:
(a) that the processing, including the transfer itself, of the personal data
has been and will continue to be carried out in accordance with the relevant provisions of the applicable data
protection law (and, where applicable, has been notified to the relevant authorities of the Member State where
the data exporter is established) and does not violate the relevant provisions of that State;
(b) that it has instructed and throughout the duration of the personal data
processing services will instruct the data importer to process the personal data transferred only on the data
exporter's behalf and in accordance with the applicable data protection law and the Clauses;
(c) that the data importer will provide sufficient guarantees in respect of
the technical and organisational security measures specified in Appendix 2 to this contract;
(d) that after assessment of the requirements of the applicable data
protection law, the security measures are appropriate to protect personal data against accidental or unlawful
destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the
processing involves the transmission of data over a network, and against all other unlawful forms of
processing, and that these measures ensure a level of security appropriate to the risks presented by the
processing and the nature of the data to be protected having regard to the state of the art and the cost of
their implementation;
(e) that it will ensure compliance with the security measures;
(f) that, if the transfer involves special categories of data, the data
subject has been informed or will be informed before, or as soon as possible after, the transfer that its data
could be transmitted to a third country not providing adequate protection within the meaning of Directive
95/46/EC;
(g) to forward any notification received from the data importer or any
subprocessor pursuant to Clause 5(b) and Clause 8(3) to the data protection supervisory authority if the data
exporter decides to continue the transfer or to lift the suspension;
(h) to make available to the data subjects upon request a copy of the Clauses,
with the exception of Appendix 2, and a summary description of the security measures, as well as a copy of any
contract for subprocessing services which has to be made in accordance with the Clauses, unless the Clauses or
the contract contain commercial information, in which case it may remove such commercial information;
(i) that, in the event of subprocessing, the processing activity is carried
out in accordance with Clause 11 by a subprocessor providing at least the same level of protection for the
personal data and the rights of data subject as the data importer under the Clauses; and
(j) that it will ensure compliance with Clause 4(a) to (i).
Clause 5
Obligations of the data importer
The data importer agrees and warrants:
(a) to process the personal data only on behalf of the data exporter and in
compliance with its instructions and the Clauses; if it cannot provide such compliance for whatever reasons,
it agrees to inform promptly the data exporter of its inability to comply, in which case the data exporter is
entitled to suspend the transfer of data and/or terminate the contract;
(b) that it has no reason to believe that the legislation applicable to it
prevents it from fulfilling the instructions received from the data exporter and its obligations under the
contract and that in the event of a change in this legislation which is likely to have a substantial adverse
effect on the warranties and obligations provided by the Clauses, it will promptly notify the change to the
data exporter as soon as it is aware, in which case the data exporter is entitled to suspend the transfer of
data and/or terminate the contract;
(c) that it has implemented the technical and organisational security measures
specified in Appendix 2 before processing the personal data transferred;
(d) that it will promptly notify the data exporter about:
- (i) any legally binding request for disclosure of the personal data by a law enforcement
authority unless otherwise prohibited, such as a prohibition under criminal law to preserve the
confidentiality of a law enforcement investigation,
- (ii) any accidental or unauthorised access, and
- (iii) any request received directly from the data subjects without responding to that request,
unless it has been otherwise authorised to do so;
(e) to deal promptly and properly with all inquiries from the data exporter
relating to its processing of the personal data subject to the transfer and to abide by the advice of the
supervisory authority with regard to the processing of the data transferred;
(f) at the request of the data exporter to submit its data processing
facilities for audit of the processing activities covered by the Clauses which shall be carried out by the
data exporter or an inspection body composed of independent members and in possession of the required
professional qualifications bound by a duty of confidentiality, selected by the data exporter, where
applicable, in agreement with the supervisory authority;
(g) to make available to the data subject upon request a copy of the Clauses,
or any existing contract for subprocessing, unless the Clauses or contract contain commercial information, in
which case it may remove such commercial information, with the exception of Appendix 2 which shall be replaced
by a summary description of the security measures in those cases where the data subject is unable to obtain a
copy from the data exporter;
(h) that, in the event of subprocessing, it has previously informed the data
exporter and obtained its prior written consent;
(i) that the processing services by the subprocessor will be carried out in
accordance with Clause 11;
(j) to send promptly a copy of any subprocessor agreement it concludes under
the Clauses to the data exporter.
Clause 6
Liability
1. The parties agree that any data subject, who has suffered damage as a
result of any breach of the obligations referred to in Clause 3 or in Clause 11 by any party or subprocessor
is entitled to receive compensation from the data exporter for the damage suffered.
2. If a data subject is not able to bring a claim for compensation in
accordance with paragraph 1 against the data exporter, arising out of a breach by the data importer or his
subprocessor of any of their obligations referred to in Clause 3 or in Clause 11, because the data exporter
has factually disappeared or ceased to exist in law or has become insolvent, the data importer agrees that the
data subject may issue a claim against the data importer as if it were the data exporter, unless any successor
entity has assumed the entire legal obligations of the data exporter by contract of by operation of law, in
which case the data subject can enforce its rights against such entity.
The data importer may not rely on a breach by a subprocessor of its obligations in order
to avoid its own liabilities.
3. If a data subject is not able to bring a claim against the data exporter or
the data importer referred to in paragraphs 1 and 2, arising out of a breach by the subprocessor of any of
their obligations referred to in Clause 3 or in Clause 11 because both the data exporter and the data importer
have factually disappeared or ceased to exist in law or have become insolvent, the subprocessor agrees that
the data subject may issue a claim against the data subprocessor with regard to its own processing operations
under the Clauses as if it were the data exporter or the data importer, unless any successor entity has
assumed the entire legal obligations of the data exporter or data importer by contract or by operation of law,
in which case the data subject can enforce its rights against such entity. The liability of the subprocessor
shall be limited to its own processing operations under the Clauses.
Clause 7
Mediation and jurisdiction
1. The data importer agrees that if the data subject invokes against it
third-party beneficiary rights and/or claims compensation for damages under the Clauses, the data importer
will accept the decision of the data subject:
- (a) to refer the dispute to mediation, by an independent person or, where applicable, by the
supervisory authority;
- (b) to refer the dispute to the courts in the Member State in which the data exporter is
established.
2. The parties agree that the choice made by the data subject will not
prejudice its substantive or procedural rights to seek remedies in accordance with other provisions of
national or international law.
Clause 8
Cooperation with supervisory authorities
1. The data exporter agrees to deposit a copy of this contract with the
supervisory authority if it so requests or if such deposit is required under the applicable data protection
law.
2. The parties agree that the supervisory authority has the right to conduct
an audit of the data importer, and of any subprocessor, which has the same scope and is subject to the same
conditions as would apply to an audit of the data exporter under the applicable data protection law.
3. The data importer shall promptly inform the data exporter about the
existence of legislation applicable to it or any subprocessor preventing the conduct of an audit of the data
importer, or any subprocessor, pursuant to paragraph 2. In such a case the data exporter shall be entitled to
take the measures foreseen in Clause 5 (b).
Clause 9
Governing Law
The Clauses shall be governed by the law of the Member State in which the data exporter is
established.
Clause 10
Variation of the contract
The parties undertake not to vary or modify the Clauses. This does not preclude the
parties from adding clauses on business related issues where required as long as they do not contradict the
Clause.
Clause 11
Subprocessing
1. The data importer shall not subcontract any of its processing operations
performed on behalf of the data exporter under the Clauses without the prior written consent of the data
exporter. Where the data importer subcontracts its obligations under the Clauses, with the consent of the data
exporter, it shall do so only by way of a written agreement with the subprocessor which imposes the same
obligations on the subprocessor as are imposed on the data importer under the Clauses. Where the subprocessor
fails to fulfil its data protection obligations under such written agreement the data importer shall remain
fully liable to the data exporter for the performance of the subprocessor's obligations under such agreement.
2. The prior written contract between the data importer and the subprocessor
shall also provide for a third-party beneficiary clause as laid down in Clause 3 for cases where the data
subject is not able to bring the claim for compensation referred to in paragraph 1 of Clause 6 against the
data exporter or the data importer because they have factually disappeared or have ceased to exist in law or
have become insolvent and no successor entity has assumed the entire legal obligations of the data exporter or
data importer by contract or by operation of law. Such third-party liability of the subprocessor shall be
limited to its own processing operations under the Clauses.
3. The provisions relating to data protection aspects for subprocessing of the
contract referred to in paragraph 1 shall be governed by the law of the Member State in which the data
exporter is established.
4. The data exporter shall keep a list of subprocessing agreements concluded
under the Clauses and notified by the data importer pursuant to Clause 5 (j), which shall be updated at least
once a year. The list shall be available to the data exporter's data protection supervisory authority.
Clause 12
Obligation after the termination of personal data processing services
1. The parties agree that on the termination of the provision of data
processing services, the data importer and the subprocessor shall, at the choice of the data exporter, return
all the personal data transferred and the copies thereof to the data exporter or shall destroy all the
personal data and certify to the data exporter that it has done so, unless legislation imposed upon the data
importer prevents it from returning or destroying all or part of the personal data transferred. In that case,
the data importer warrants that it will guarantee the confidentiality of the personal data transferred and
will not actively process the personal data transferred anymore.
2. The data importer and the subprocessor warrant that upon request of the
data exporter and/or of the supervisory authority, it will submit its data processing facilities for an audit
of the measures referred to in paragraph 1.
Appendix 1 to the Standard Contractual Clauses
This Appendix forms part of the Clauses and must be completed and signed by the parties
The Member States may complete or specify, according to their national procedures, any additional necessary
information to be contained in this Appendix
Data exporter
The data exporter is:
An educational institute located in the European Economic Area.
Data importer
The data importer is:
A company registered in India that has developed and maintains a website for management of educational
institutes. This software can be used by educational institutes to manage details of students, applicants
and employees of the educational institute.
Data subjects
The personal data transferred concern the following categories of data subjects:
Students, employees and applicants of the data exporter.
Categories of data
The personal data transferred concern the following categories of data:
Students: Admission number, admission date, name, batch, date of birth, gender, place of birth,
nationality, language, address, phone number, email address, photograph, emergency contact and details of
previous studies.
Guardians of students: Name, name of ward, relation to ward, email, phone number, address, date of
birth, occupation, income and education.
Employees: Employee number, date of joining, name, gender, job title, employee position, department,
name of reporting manager, employee grade, qualification, experience, date of birth, marital status, number
of children, father’s name, mother’s name, husband’s name, nationality, address, phone number, email
address, fax number and photograph.
Applicants: Registration number, name, date of birth, address, phone number, email address, gender,
course that the applicant has registered for, photograph, status, pin number, print token, subjects, amount,
normal subjects, place of birth, language, student category, subject amounts, last attended school and
qualifying exam details.
Guardians of applicants: Applicant name, name of guardian, relation to applicant, email address,
phone number, address, date of birth, occupation, income and education.
User records: username, name, email address and hashed password.
Special categories of data (if appropriate)
The personal data transferred concern the following special categories of data:
Blood group of students, employees and applicants.
Religion of students and applicants.
Processing operations
The personal data transferred will be subject to the following basic processing activities:
At the instructions of the data exporter or subject to the terms of any agreement between the data exporter
and the data importer, the data importer may store, retrieve, adapt or alter, disclose, disseminate,
organise, structure, or use the personal data.
Appendix 2 to the Standard Contractual Clauses
This Appendix forms part of the Clauses and must be completed
and signed by the parties.
Description of the technical and organisational security measures implemented by the data importer in
accordance with Clauses 4(d) and 5(c):
The data importer has implemented strict security measures including:
- Transfer of personal data through the internet is protected through the use of encryption.
- User credentials are saved after encryption.
- Access to personal data is restricted to specific personnel based on necessity to access the data to fix
issues, for maintenance or other technical reasons.
This document was last updated on May 24, 2018.