Case Study : Rajagiri College of Social Science (RCSS)

Learn how the prestigious group of Institutions in India – RCSS uses
Fedena solutions to automate their higher education departments with
thousands of students and millions of dollars in online fee transactions.

Drawing inspiration from the founder, St. Kuriakose Elias Chavara, a great visionary, reformer and religious leader of the 19th century, the Carmelites of Mary Immaculate (CMI), the first indigenous religious congregation for men in India, dedicated themselves to education at all levels. At present, their mission of education comprises a vast network of 448 institutions – including over 200 schools, 14 university-affiliated colleges, 1 engineering college, 12 technical institutes, 1 university, 2 medical colleges, 3 B.Ed. colleges, 5 special schools, 18 non-formal educational institutions, and 17 cultural centers spread all over India and beyond.

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Rajagiri College of Social Sciences (Rajagiri) was established as a result of
the indefatigable industry and foresight of the CMI. The School of
Social Work is one of the pioneering institutions in South India, establishing
programs and setting the standards for the field.

The School of Management is nationally ranked and recognized. The School of Computer Science and the School of Library and Information Science maintain the axiomatic spirit of Rajagiri – ‘Relentlessly Towards Excellence’.

Challenges Faced:

Rajagiri College of Social Sciences was on the lookout for a state-of-the-art ERP that would act as a complete package to automate various processes like Academic, Fees, Examination, Library, HR & Payroll, Accounts, Transport, et al. Among others, the following are some of the important customer pain points that were identified.

1. Support and handle multischool operations in a single ERP.
2. Customizable to institute’s specific requirements.
3. Easy implementation and reliable support post-sales.

The management formed a subcommittee within the sta, who was entrusted with the task of identifying the best-suited company to take up the job. The committee contacted Fedena as one of the prospective vendors. Fedena ranked number one on their list and decided to take up Fedena to be implemented on their campus.

The Solution: Fedena Enterprise

Fedena has undertaken a very professional approach of phased implementation at Rajagiri College of Social Sciences which was delivered over a period of 6 months. At the end of 6th month, Fedena was installed on the servers of Rajagiri and the hands-on training was provided to the core team who acted as the Alpha team for the implementation.

Fedena has been proved to be a solution that can grow with Rajagiri College of Social Sciences and continuously transform the way they did business. The implementation and training method can be replicated across geography. Fedena can make institutes in the similar field ready for accreditation, autonomous status, and a tech-ready campus.

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